Full-priced items are eligible for a refund, exchange, or store credit within 7 days of delivery.

Items must be unworn, unwashed, and returned in original condition with all tags and components attached.

UNIKSPACE reserves the right to decline any returns that do not meet these conditions.

SALE & SPECIAL CONDITIONS

Sale items, including those purchased during a sitewide sale or a promotional period using a discount code, can be returned for store credit within 7 days of delivery. Refunds are not available for sale items.

Australian and New Zealand sale orders can also be exchanged. All other international sale orders are eligible for store credit only.

Sample sale, archive sale and items marked final sale are not eligible for returns.

Full-priced items purchased with a welcome code are eligible for a refund, exchange, or store credit.

Pre-orders and gift cards are eligible for store credit only.

Refunds processed via Afterpay incur a 6% processing fee due to the non-refundable fees associated with Afterpay orders.

CUSTOMS & IMPORT TAX

Shipping, duties, taxes, and customs fees are non-refundable. Where complimentary shipping was provided, the actual shipping cost will be deducted from refunds on returned orders.

For the following destinations, duties and taxes are included in the item price, or calculated at checkout and will be deducted from the return:

United States, Canada, Singapore, Hong Kong & Japan.

These charges are non-refundable and vary depending on the destination country and order value.

If a shipment is refused due to duties or taxes, or if an unclaimed parcel arrives back to us, the return shipping, and any additional charges incurred will be deducted.

International returns over AUD $1,000 may incur a customs re-entry fee, which will be deducted from the refund.

REDO RETURNS

If Redo Returns is selected at checkout (Australia & United States), return shipping back to UNIKSPACE is covered.

Redo does not cover duties, taxes, or non-refundable shipping costs.

Redo is disabled during sale periods.

HOW TO RETURN

To start a return, please visit our Returns Portal and follow the step-by-step instructions.

For any further questions, reach out via our web chat, our team is always happy to help.

If you believe your item is faulty, please contact hello@unikspace.com.au with your order number and details before returning your item.

EU CUSTOMERS

Right of withdrawal, click here.