Returns

We hope you love your UNIKSPACE purchase! If you need to return an item, here’s how it works:

Returns Procedure

To start your return, visit our Returns Portal. Follow the step-by-step instructions to process your return or exchange.

Returns Policy

• Full-priced items: Eligible for refund or exchange within 7 days of receiving your order. Items must be unworn, in new condition, with tags attached.
• Promotions:
• Items bought during a promotion can be exchanged or returned for store credit.
• Welcome promotion items (on full-priced products) are refundable.
• Items discounted more than 40% off are Final Sale and cannot be returned.
• Payment-specific terms:
• Purchases made with Afterpay, Klarna, or gift cards are non-refundable but can be exchanged or returned for store credit.
• Pre-orders: Non-refundable but eligible for exchange or store credit.
• Beauty products: Non-refundable and non-exchangeable.
• Faulty items: For repairs, replacements, or refunds, email us at returns@unikspace.com.au with your order number and photos of the issue. Faults due to wear and tear or incorrect care are not covered.

Important Notes

• Shipping costs are non-refundable.
• Items with signs of wear, missing tags, stains, or scents (e.g., makeup or perfume) will not be accepted.
• Returns after 7 days are at our discretion.

For further questions, email us at returns@unikspace.com.au.