Shipping
We ship worldwide with Australia Post and DHL Express Courier. All orders are sent with tracking and require a signature on delivery. If you're unavailable, a delivery note will guide you to pick up your parcel from a local post office or parcel collection point.
Delivery Times
- Express shipping (Australia): 1–2 business days (+1–2 extra for remote areas)
- Standard delivery (Australia): 2–4 business days
- International deliveries: 10–14 business days
- DHL International Express: 2–3 business days
Shipping Costs
-
Australia:
- Free shipping on orders over $300
- Flat rate: $10 (orders under $300)
- Express shipping: $15
-
New Zealand:
- Free shipping on orders over $300
- Flat rate: $20 (orders under $300)
- DHL Express: $40 (free for orders over $1,000)
-
United States:
- Free standard shipping on orders over $300 USD
- Flat rate: $15 USD (orders under $300 USD)
- DHL Express: $40 USD (free for orders over $650 USD)
-
International:
- Free standard shipping on orders over $500 AUD
- Standard shipping: $30 AUD (orders under $500 AUD)
- DHL Express: $89 AUD
Duties & Taxes
International shipping does not include customs duties or taxes, which are the responsibility of the recipient. Please check with your local customs office for more details.
For questions, please reach out via our webchat.